Where to get help

Do you want to access substance misuse services in Essex?

Then Choices is your first port of call.

At Choices you will be offered 'Open Access' substance misuse services across Essex (excluding Southend & Thurrock) which includes information, advice, outreach, counselling and referral on to the relevant specialist and non specialist services as required.
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Service User Support

We understand how important support is when addressing substance misuse problems.

So in Essex, Unites which stands for User Network in Thurrock, Essex and Southend coordinate all service user support across the County.

To find out where your local support group is contact UNITES on 01206 544279 or email admin.unites@btconnect.com.

Service User Charter

In Essex a Service User Charter has been developed by Service Users and Professionals.

This Charter confirms the rights and responsibilities of Service Users accessing substance misuse services in Essex.

RIGHTS:
1. Service users should be made to feel welcome and to be treated with respect, understanding and empathy. Individual cultural and ethnic needs should... Read more

Service User Involvement and Engagement

We want to involve service users in improving the range and the quality of substance misuse services that are provided and to ensure that service user views are represented when planning, developing and commissioning these services in Essex.

In Essex, Unites which stands for User Network in Thurrock, Essex and Southend coordinate all service user involvement and engagment across the County.

We want to listen and learn from service users and ensure their voice positively influences our working so if you would like to get in touch with the service user network in Essex contact UNITES on 01206 544279 or email admin.unites@btconnect.com.